What types of hardwoods do you offer?
98% of our lumber comes from Wisconsin and Michigan’s Upper Peninsula.The remaining balance comes from northern
Iowa and Pennsylvania.
Are your hardwoods sustainably sourced?
The mills that provide our lumber follow FSC guidelines. We have a strong personal relationship with a
select number of mills which allows us to source the very best and most unique material.
Do you provide custom milling or planing services for hardwoods?
We do not provide in-house millwork services but we can offer to have your material made into flooring, paneling and trim by a third party millwork shop. Additionally, we are not a sawmill but can refer you to trusted sawmills.
Is your material kiln-dried?
Yes. All our material is dried by state-of-the-art vacuum kilns
Do you offer discounts for bulk purchases or wholesale orders?
Please contact us regarding wholesale orders.
What is your return or exchange policy?
Returns are not offered on lumber that has been shipped and altered by the customer. We will work with the customer before the lumber is shipped to insure they are receiving the best material possible based on their needs.
How does shipping work?
We will work with the customer on the best shipping option.
Can I request a quote or estimate for my project?
Yes. We will assist customers to identify the material best suited for their needs.
Do you have a retail store location?
Yes. We are located at E10885 Eulrich Rd, Clintonville, WI 54929.
Do you provide finishing services?
No.
Are there warranties or guarantees on the quality of your hardwoods?
Wood is a natural material that can exhibit cracks or hidden defects depending on the environment it is in. Shipping lumber between two different climates can alter the physical characteristics of
the material. Because of this we cannot guarantee the lumber we ship will be delivered to the customer in the exact condition it was when it was shipped.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at bob@bobkloes.com
Other inquiries? Let's chat.
Please email us at bob@bobkloes.com